Communication is one of the most essential skills in the modern world, especially in the era of remote work and digital collaboration. But how do we communicate effectively when we can’t see each other’s body language, facial expressions, tone of voice, and other nonverbal cues? How do we avoid misunderstandings, confusion, and conflict in our online interactions?
In her book Digital Body Language, Erica Dhawan, a leading expert on collaboration and communication, offers a comprehensive and practical guide to mastering the new signals and cues that have replaced traditional body language in the digital space. She draws on cutting-edge research, engaging stories, and real-life examples to show how we can use digital body language to build trust, connection, and clarity with anyone, no matter the distance.
Dhawan covers a wide range of topics, such as how to write clear and empathetic emails and instant messages, how to read carefully and listen actively, how to use video calls effectively, how to collaborate creatively and inclusively, how to avoid digital fatigue and burnout, and how to adapt to different cultures, generations, and personalities. She also provides tips and tools to help us develop our own digital body language style, and to communicate with confidence and charisma in any situation.
Digital Body Language is an interesting reading for anyone who wants to improve their communication skills and thrive in the hybrid world. It is full of insights, strategies, and best practices that will help you communicate with anyone, anywhere, anytime. Whether you are a leader, a team member, a customer, a partner, or a friend, you will learn how to use digital body language to create meaningful and memorable connections.
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